What does Saleswaves do?
Microsoft Fabric & Microsoft Power BI
Microsoft Fabric is a Data and Analytics Platform that connects data engineering, data science, real-time analytics, and business intelligence tools in one system. It gives different organizations the option to centralize their data and unlock many insights with the power of AI.
Microsoft Power BI is a business intelligence tool by Microsoft that transforms raw data into interactive dashboards and reports. It gives many decision-makers different visualization trends, tracking reporting, and analytics.
Also, it contains different visuals that work on AI. In addition, it also integrates (with specific licensing) with MicrosoftCopilot for more AI options.
Microsoft Copilot Studio | AI
Microsoft Copilot Studio is an AI Platform Tool.It integrates with Microsoft/Office 365, Microsoft Dynamics 365 and more.It also gives you the option to build custom specific task related AI Agents.
Microsoft Dynamics 365 | ERP & more
Microsoft Dynamics 365 is a collection of different applications from CRM, ERP, Contact Center, Field Service, Supply Chain Management and more.
It also integrates with Microsoft Copilot, Microsoft Power Platform, Microsoft Azure and more.
Microsoft Power Platform
Microsoft Power Platform is a collection of low-code development tools that includes:·
-Microsoft Power BI
-Microsoft Power Apps
-Microsoft Power Automate
-Microsoft Power Pages
-Microsoft Copilot Studio
Microsoft SharePoint
Microsoft SharePoint is a collaboration and document management platform that gives you the option to share and access different files and more within your team and/or organization.
It connects different business workflows & communication.It connects to Microsoft Power Automate and more.
In addition, some organizations use it for their intranets and/or internal portals.
CRM | Customer Relationship Management
- Accounts (Customers)
- Contacts
- Leads
- Opportunities
- Quotes
- Sales Orders
- Sales Targets
- Marketing Lists
- Campaigns
- Cases
- Call Center
- And more…
Sales Management & Operations
Sales Management & Operations as one might say, is usually designed to drive operational processes in sales management and drive business analytics through specific program management tools. Also, there are some use cases for AI to be integrated in the process.
- Analytics (Microsoft Power BI)
- Lead Generation and Consumption
- Processes/Systems (e.g. Specific Opportunity Sales Stages split and CRM/ERP Tools)
- Sales Team Sizing and Design
- Reviews (Agendas and Meetings suggestions/updates)
Data, Lead and Opportunity Management
Many Organizations gather DATA from different sources. One source being the Sales Team.
This DATA is usually analysed, and specific action items might be reached. Some action items might be referred to as LEADS.
These LEADS usually are given to the Sales Teams to be worked on. Some leads might be converted into OPPORTUNITIES.
Account Planning & Customer Focus Selling
Account Planning, as one might say, is the process of building and updating specific information and strategies about specific Accounts (Clients/Customers) and Competitors to plan to win business and sustain the business relationship with these specific accounts.Account Planning is usually done in a joint format. i.e. with the Customer sign off.
Customer Focus Selling as one might say, is the process of working with the customer to visualize and realize specific needs (that are applicable) from their (the customer’s) perspective to reach an expected agreed upon outcome(s).
There are various tools and techniques for Customer Focus Selling.
Lean Management & Business Problem Solving
Lean Management as one might say, is a process/method of continuously changing and updating specific work processes (sometimes by removing or adding certain tasks/processes) with the aim to reach the same applicable target at the end with less time and less resources.
Business Problem Solving as one might say is a process of detailed methods and tools to tackle specific business problems and plan to reach potential countermeasure(s).
Business Consultation, Planning & Feasibility Studies
Business Consultation, Planning & Feasibility Studies services guide different organizations in making informed decisions by analysing various sectors of different markets & operations, and many financial analyses.
They provide specific strategies, risk assessments, and actionable roadmaps.